Reviews
August 24, 2024
James Ochi
"We moved into our home here in Folsom about a year ago which has a 3-car garage. The garage doors and openers were definitely aging, such that we required 2 emergency repair calls in the last 6 months. We decided to go through Costco to get our new hardware, as it has been our experience that contracted vendors are very motivated to keep their customers happy. Plus, we would also receive a Costco Shop card for over $1K. David McDaniel of Action Door Service came out to our home and listened carefully to our goals and concerns. I appreciate very much that he did not attempt to upsell us at any point and actually advised certain choices which saved us money. He clearly is very experienced and not pressured by his boss to squeeze every dollar out of clients like other companies. On the day of installation, Benjamin Wallis headed the 2-man crew who arrived on time and worked very efficiently. After everything was done, he showed us how to use all the features of our new equipment and made sure we understood how everything worked. They left our garage spotless which we appreciated. We are thrilled with our new garage doors and openers, and are happy to recommend Action Door Service to anyone who desires competent, efficient and customer-focused service!"
August 17, 2024
Marcel Marcale
"Great experience from start to finish. I really appreciated the communication throughout the process (status of the order, timeline, scheduling etc). We met with Bill on the initial visit and he provided suggestions and helped us make some design decisions. No hard sell at any point which was a relief. Due to a family emergency we needed to reschedule install and they were very accommodating to our needs. The 2 installers, Benjamin and William, did a fantastic job and, again, clearly communicated how the install was going to go and asked for our input when needed. Thank you Cynthia, Bill, Benjamin and William!"
July 4, 2024
Tamera Lo
"Nuts to bolts top customer service! It's obvious Action Door Service has invested time, money and planning in delivery of service - appreciation and helpfulness, which we are all looking for.__It was a smooth experience all the way and a complete package. No worries. We're very satisfied with the replacement of two garage doors, upgrades and openers. We definitely recommend Action Door Service and will use them for future services. All the other reviews sum up our experience.__Five Star Service!_Thank you! Thank you! Thank you!"
June 27, 2024
GABRIEL
"I couldn’t be happier with my new garage door opener installed by Action Door Service. The staff was very friendly, patient, and knowledgeable getting me set up for installation. The installer was very helpful and did an amazing job. I would recommend them to anyone needing a replacement garage door opener. The price was very fair and I am more than happy with their work!"
June 20, 2024
Leo Zhang